Refund Policy

Digital Products

All products sold on this website are digital downloads, including but not limited to sound banks, soundsets, presets, samples, and other audio-related files.

Due to the nature of digital content, all sales are final.

No Refunds

Once a purchase is completed and the product has been delivered (via download or access), we do not offer refunds, exchanges, or cancellations under any circumstances.

Digital products cannot be returned, and we cannot guarantee that files have not been copied, stored, or redistributed after purchase.

Reason for This Policy

This policy is in place to protect our products from misuse, including unauthorized sharing, duplication, or distribution after purchase, followed by refund requests.

Exceptions

Refunds may only be considered in the following cases:

• The product was not delivered due to a technical issue on our side
• The file is corrupted or unusable and cannot be replaced

If you experience any issues, please contact us and we will resolve the problem as quickly as possible.

Agreement

By purchasing from this website, you acknowledge and agree to this Refund Policy and understand that you are not eligible for a refund once the product has been delivered.

Contact

If you have any questions or need support, please contact us at:

Email: basscraftaudio@gmail.com , bca@basscraftaudio.com

Facebook: https://www.facebook.com/basscraftaudio

WhatsApp: +372 57872621